Mrs. Robert Mackay

Once we receive your order, Our artist will contact you and keep you updated on the progress through email, skype, or what's app. The Item will be entirely hand-painted with oil on cotton canvas. We use only top-quality materials to reproduce paintings. Once the painting had started you cannot cancel the order. For any reason If you insist on us stopping the painting in the middle of the process, we will refund your money after deducting a small amount from the total cost.

After receiving the order through our website we will contact you and send you the progress weekly through your email.

Reproduction of oil painting is very expensive and a time taking process. The completed painting requires at least a week for drying completely. After that, we apply two layers of protective coating to secure the painting from dust and mold. Only completely dried painting can apply a coating or the painting will be damaged. The process of painting may take more than 4 weeks to 6 weeks based on the size and complexity.

For stretching, We will add a 1.6" additional white canvas border on all four sides for stretching purposes. We do not provide stretched canvas due to several issues. We cannot take the risk of damage while shipping. Also, there are size limitations for sending framed canvas. Shipping a large-sized stretched canvas might cost more than a painting itself. So we suggest you find a nearby local shop for the framing process.

After showing the final result to the customer for approval and after painting dried and ready for shopping. we will send you the painting in a fine hard plastic tube. You will receive a courier tracking number by e-mail.

We don't charge for shipping. it's free. Yes, Free Shipping Worldwide!

• Museum-Quality oil painting reproduction.

• If you are not satisfied with our work quality after reviewing, the item can be returned for a full refund within 30 days of receiving. After receiving the painting, you are free to return it for a request a full refund. The return shipping charge must be paid by the customer himself.

• 100% hand-painted using best quality materials.

• +1.6" (4cm) Borders for Stretching.

• Painted by talented and graduated artists.

• Zero sales tax, There is no sales tax even if you order from any country. International customers may sometimes have to pay import tax and we are not responsible for that.

• Free shipping worldwide.

• 10-year warranty.

• Process time 4 to 6 weeks only.

• Contact artist directly to see work progress.

We accept PayPal payments. Just select PayPal as the payment method during the checkout process. You can use most debit cards and credit cards. Please note, you don’t need a PayPal account to complete the payment.