We provide a 10 Year warranty covering material defects for paintings purchased from our website. The warranty covers damage from normal use. warranty will not be covered for any damages caused by framing, canvas stretching, fire, as well as damage caused by solvents such as paint thinner chemicals, fuel including mineral spirits, mineral, and turpentine, acetone, naphtha, toluene, methyl ethyl ketone. No refund or return will be provided for such incidents.

Warranty only applies for paint peeling, cracking, and color fading.

Depending on the degree of damage to the warranted painting, paintings will either be repaired or replaced. The warranty service is provided free of charge.

Please note that portraits cannot be returned or refunded if they have been approved by the customer before dispatch. Custom orders are not covered by this guarantee and cannot be returned for a refund as it is not possible to sell them to another customer.

If the painting arrives with damages from the shipping, Send a photo of the damaged part and also the shipping container it arrived in, attach them to an email and send it to us for verification. Please include in your e-mail address including the painting name and the reason for the return, and let us know whether you are seeking a replacement or a refund.

If you like to ship your items back to us please pack them in the original tube. Once we received the item we will initiate verification and suggest whether it needs a refund or replacement. Shipping charges will not be refunded.